Privacy Statement
Welcome to HuurScout. We highly value the protection of your personal data. In this privacy statement, we inform you about how we handle your personal data.
1. Data Controller
HuurScout, based in Utrecht, is responsible for the processing of personal data as described in this privacy statement.
2. Personal Data We Process
HuurScout processes your personal data because you use our services and/or because you provide it to us. Here is an overview of the personal data we process:
- Phone number
- Email address
- Other personal data actively provided by creating a profile on this website, in correspondence, or by phone
- Data about your activities on our website
- Internet browser and device type
3. Sensitive and/or Special Personal Data We Process
Our website and/or service does not intend to collect data on visitors under 16 years of age unless they have parental or guardian consent. However, we cannot verify a visitor's age. We encourage parents to be involved in their children's online activities to prevent data from being collected on minors without parental consent.
4. Purpose and Basis for Processing Personal Data
HuurScout processes your personal data for the following purposes:
- Handling your payment
- Being able to call or email you if necessary to perform our services
- Delivering goods and services to you
- Providing technical support and consultancy services
- Conducting market research and analyses
5. Automated Decision-Making
HuurScout does not make decisions based solely on automated processing with significant consequences for individuals.
6. How Long We Keep Personal Data
HuurScout does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We adhere to the following retention periods for these (categories of) personal data:
- Email address > 7 years > Legal retention period per Dutch Tax Authority
- Phone number > 7 years > Legal retention period per Dutch Tax Authority
- Other personal data > 7 years > Legal retention period per Dutch Tax Authority
7. Sharing Personal Data with Third Parties
HuurScout does not sell your data to third parties and will only provide it if necessary for fulfilling our agreement with you or to comply with a legal obligation. We sign processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. HuurScout remains responsible for these processing operations.
8. Cookies or Similar Technologies We Use
HuurScout only uses technical, functional, and analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone during your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences. Additionally, they help us optimize our website. You can opt out of cookies by setting your internet browser so it no longer stores cookies. You can also delete any information previously saved via your browser settings.
9. Accessing, Modifying, or Deleting Data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by HuurScout, as well as the right to data portability. This means you can submit a request to us to send the personal data we have on you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer, withdrawal of your consent, or objection to the processing of your personal data to contact@huurscout.nl.
10. How We Secure Personal Data
HuurScout takes data protection seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at contact@huurscout.nl.
If you have questions about our privacy statement, please feel free to contact us.